Showing posts with label excellent service. Show all posts
Showing posts with label excellent service. Show all posts

Monday, 25 February 2019

Lesley Moors - 24th February 2019


Hi Diane

My DB kitchen/utility room/dining room was installed at end of last year and we are absolutely delighted with the outcome. The rooms are fabulous but the whole process was fantastic too. You have an amazing team and the contractors you use are excellent too. I’ve never ever experienced such a ‘can do’ attitude. Nothing was ever a problem or too much trouble. If I was unsure about something, alternatives were always suggested. The desire to get it right for your clients is really demonstrated.

What brings me to email you is the continued excellent service I received last Sunday from Martin Haggart. I had emailed him I the morning after a leak had been discovered the night before. I had asked him to come and have a look on Monday. But by the time he had made contact with me, he was already planning to come to house, with humidifier and bring Nick the plumber. I was in London for the day and when I got home that night, the room was tidied and water back on. And it wasn’t even a problem resulting from the kitchen work.

I can’t thank Martin enough. The ethos you have installed in your team is excellent and I would not hesitate to recommend your company to anyone looking for a new kitchen.

Kind regards

Lesley

Wednesday, 13 June 2018

Leslie Sinton

For many years we had admired Diane Berry Kitchens when passing her studio. Last year we decided the time was right to change the kitchen so called in to take advice. On meeting Vicki the designer, we knew we were in the safest hands. Together we designed a functional yet very stylish living space .The choice, quality and finish of the kitchen is excellent, we knew this was going to be our dream kitchen providing an open plan area where the family would live together.
Our kitchen was an investment, the best one we have ever made. Each day we enjoy the space and know there is nothing we would have changed. Thank you Diane, Vicki and also a massive thank you their exceptional fitter and a pleasure to have in our home!

Tuesday, 9 January 2018

Lisa and Tony

Diane Berry and her excellent team designed and installed our wonderful new kitchen. Diane's design was innovative and imaginative because she listened carefully to our needs and wishes but also understood how we could make the best use of the available space. Her design was very different to our original idea but was far superior. Diane's vast knowledge of the wide range of cabinets, appliances, worktops and all other kitchen accessories available ensured we got exactly what we wanted but within our budget.
The kitchen installation was of the highest standard as the fitters were skilled and paid meticulous attention to detail, they were considerate and consulted us to make sure we were happy with the all aspects of the kitchen fitting.
The rest of the Diane Berry team were also knowledgeable, efficient and courteous at all times and their help, advice and support throughout the project was exceptional.
We are delighted with our new kitchen and cannot recommend Diane Berry Kitchens highly enough.

Sunday, 16 April 2017

Jayne Fleet Jones

Excellent service, Diane's style and planning are amazing. From planning to delivery and fitted to after service care we could not fault anything. We would definitely recommend them